Negros Power: The Electric Distribution Utility in Bacolod City and Central Negros

Negros Electric and Power Corporation (NEPC) or Negros Power for short, is set to transform the energy landscape of Bacolod City and Central Negros in the Philippines. Last August 2024, it officially took over as the new electric distribution utility in the region after the endorsement of the President, the Senate, the House of Representatives, and the Energy Regulatory Commission (ERC). With a commitment to modernization, efficiency, and improved service, Negros Power is poised to address long-standing concerns about power reliability and infrastructure. Their entrance into the scene makes them a major player in the development of Central Negros, as reliable electricity supply will surely entice investors to bring in fresh business into the region.

Read: Negros Power and Its 5-Year Development Plan for Central Negros

Negros Power: New Era for Power Distribution in Central Negros

Residents and businesses in Bacolod City and neighboring areas can expect significant improvements in their electricity service as Negros Power takes over operations. The transition to a new utility provider brings fresh opportunities to enhance the region’s power infrastructure and ensure a more stable and efficient supply of electricity.

The company is bringing in P2 billion in capitalization to spend on modernization so that the distribution utility operations will improve reliability, reduce system losses, and enhance overall service efficiency for consumers.

Read: Negros Power Underground Distribution System Project in Bacolod

What Negros Power Brings to the Table

The new DU’s takeover has undertaken a long process — from a plebiscite to get the consumers’ consensus to a massive information drive. Here is what the company intends to deliver to its service area.

1. Modernized Infrastructure – Negros Power is investing in upgrading substations, transformers, and power lines to reduce outages and improve energy distribution.
2. Reliable Service – With a focus on preventive maintenance and system efficiency, customers can expect fewer disruptions and better response times. It has also introduced the use of the Automatic Circuit Recloser or the ACR, that will immediately reconnect power for minor connection problems.
3. Customer-Centric Approach – Enhanced customer service channels and digital solutions will make billing, reporting concerns, and service requests more convenient. Customer support is a big part of the changes that consumers will be experiencing.
4. Sustainable Energy Initiatives – NEPC aims to support renewable energy sources and integrate eco-friendly solutions into the power grid.

Addressing Past Challenges

Central Negros, under the Cental Negros Electric Cooperative (CENECO), has faced numerous power supply challenges over the years, including frequent outages and aging infrastructure. Despite the progress of Bacolod City and other cities and municipalities, the capacity of CENECO remained the same, leading to frequent outages. It couldn’t cope with the developments, especially in real estate, and the needs of a robustly growing population.

Negros Power recognizes these issues and is committed to implementing long-term solutions to provide a stable and reliable power supply for homes and businesses.

Related: The Challenging Terrain of Central Negros and Linemen’s Struggles

The Future of Energy in Bacolod and Beyond

The entry of Negros Power signals a promising future for the region’s energy sector. By prioritizing modernization, customer satisfaction, and sustainable solutions, the new utility is set to reshape power distribution in Bacolod City and Central Negros. It is also bent on expanding its coverage area with its Sitio Electrication Program.

As the new DU continues to roll out its plans, residents and businesses can look forward to a more efficient and reliable power supply, driving economic growth and improving everyday life in the region.

However, management acknowledges that tremendous time and effort are needed to upgrade the system powering six (6) areas. The province’s challenging terrain and the threats of Mt. Kanlaon erupting are not helping the work either. With that, the company is asking for the consumers’ understanding as they work on the different areas, especially those they have identified as “hotspots,” or those areas on the verge of a serious breakdown.

Stay updated on the latest developments from NEPC and how it is working to power a brighter future for Bacolod City and Central Negros.

• Read: PaKAPe Program: Negros Power Empowers Bacolod Communities

Negros Power Officers

Here are the officers of Negros Power:

Roel Z. Castro
President and Chief Executive Officer

Engr. Bernard Bailey R. del Castillo
Vice President and Chief Operating Officer

Atty. Mishiele A. Villagracia
Vice President and Controller

Niel V. Parcon
Vice President Corporate Energy Sourcing and Regulatory Affairs

Engr. Mervin M. Dalian
Assistant Vice President Network Development and Operations Group

Ma. Cecilia C. Pe
Assistant Vice President Customer Care

Atty. Allana Mae A. Babayen-on
Assistant Vice President, Legal Officer, and Assistant Corporate Secretary

Engr. Leomel H. Tambanillo
Assistant Vice President Planning and Business Operations

Engr. Edwin M. Montemayor
Consultant Systems Loss Reduction Program

Business Information

For new connections, account updates, payments, and other related concerns, visit their new office:

Negros Power Business Office

The Row, Lacson Street, Barangay Bata, 6100 Bacolod City
Negros Occidental, Philippines
Contact Numbers: (034) 475-6372 | (034) 475-NEPC
Mobile: 0998-8459460 | 0917-1597028
FB: https://www.facebook.com/negrospowerph

Authorized Negros Power Payment Centers

Meanwhile, here’s a list of available payment centers that you can use to pay your electricity bills:

• Alvio
• U Super Service Center (USSC)
• SM Payment Centers
• SaveMore
• Palawan Pawnshop
• RD Pawnshop
• Metrobank
• Landbank
• BDO
• Union Bank
• PNB

For more information, read this: Bills Payment Made Easy