Negros Electric and Power Corporation (Negros Power) recently unveiled its temporary office in Bacolod City. The Negros Power Business Operations Center shows us the company’s readiness to commence operations pending approval from the national government. The new office, despite its temporary use pending the completion of their building, is fully furnished and airconditioned–ready to accommodate clients and their requests in a comfortable setting. Despite that, Negros Power is also working on adding more satellite and online payment centers for clients’ convenience.
The Temporary Negros Power Business Operations Center
Clients can now visit the new Negros Power Business Operations Center. It is located on the 2nd floor of Robinsons East Mall, Burgos Avenue, Brgy. Villamonte, Bacolod City. It houses the corporate, operations, and customer care center.
Mr. Roel Castro, President and Chief Executive Officer of Negros Power, emphasized the company’s commitment to serving consumers from day one, ensuring that their needs and concerns are addressed promptly. Castro stated, “The opening of this office signifies our dedication to fulfilling our commitments to consumers. This office represents our headquarters and the consumers’ space.” Collaborating with Joint Venture Agreement (JVA) partner Central Negros Electric Cooperative (CENECO), Negros Power expressed confidence in its preparedness to deliver efficient services to the public.
Blessing and Inauguration
Vice Governor Jeffrey Ferrer of Negros Occidental commended Negros Power and expressed optimism that the new electric distribution utility would offer improved service delivery. He is also expectant about affordable rates and prompt resolution of consumer issues.
Bacolod City Vice Mayor El Cid Familiaran echoed these sentiments, anticipating a transition to a more reliable, efficient, and cost-effective power supply for consumers.
Negros Power has made significant strides in preparation for its operational launch, including the procurement of essential electrical materials, training of employees and 24/7 helpline staff, and reinforcement of its vehicle fleet from a sister company – MORE Power. These initiatives aim to ensure a seamless transition and readiness to serve electric consumers in Central Negros effectively.
New Beginnings
With the franchise law of Negros Power already approved by Congress and pending presidential endorsement, Roel Castro anticipates operations to commence by August of this year. The company’s proactive measures and collaborative efforts with stakeholders reflect its commitment to delivering high-quality and reliable power services to the region.
The Negros Power Business Operations Center opening was held last Thursday. It was attended by the leaders of consumer and business groups, CENECO managers, directors and employees, and other stakeholders.