BDO: Finding Ways to Serve the Filipino People

BDO Unibank is dedicated to making banking easy and accessible for Filipinos everywhere, especially for those living in remote areas where traditional banking services may not be available. The advocacy also includes Overseas Filipino Workers (OFWs) who often do not have savings accounts.

• Read: BDO Mini-Fiesta Goes to San Enrique, Negros Occidental

6 Ways That BDO Goes Beyond Customer Service at the Branch

Here are some of the ways that BDO is reaching out to underserved communities and making financial services more convenient:

Many Branches Nationwide

With 1,214 branches spread across the country, BDO ensures that people from various cities and provinces have access to their banking needs close to home.

CASH AGAD Centers in Rural Areas

Despite its more than a thousand physical branches, BDO knows that millions of Filipinos remain unbanked because they live very far away. Through the CASH AGAD, BDO collaborates with local stores in remote communities to offer cash withdrawals. This initiative brings banking to Filipinos who would otherwise need to travel long distances to access their money.

Extended Hours and Weekend Banking

BDO branches are open longer hours, and some are even open on weekends. This provides flexibility for Filipinos who work long hours or have other commitments during the week.

Friendly and Knowledgeable Bank Staff

BDO prides itself on having well-trained, approachable staff ready to help customers navigate their financial needs.

Service Assist Machine (SAM)

To streamline the banking experience, BDO’s Service Assist Machine (SAM) offers convenient self-service options, helping customers skip the lines for common transactions.

Community Marketing Events Like BDO Fiesta

Through events like the BDO Fiesta, BDO actively engages with communities, offering accessible information on banking services while fostering a sense of financial empowerment.

WATCH

An interview with Ms. Maria Cristina Cotelo, Branch Manager of BDO Capitol Shopping Bacolod branch.

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In The Service of the Filipino

With these initiatives, BDO Unibank remains committed to bridging the gap in financial accessibility, supporting unbanked communities, and providing all Filipinos with convenient and inclusive banking solutions. Indeed, they find ways to serve and enhance financial literacy in the country.